Privacy Policy

Information we collect

We do not require an account, and we do not ask for your name, email, phone number, contacts or location. To make a try-on, the app uses the following.

• A short video of your hand. About 2.5 seconds, recorded when you start a try-on. It has no sound.
• The photos of your try-on. Our server makes 17 photos of your hand with the ring in place, and keeps the ring's position in each.
• A random app ID. The app makes it the first time it is opened and sends it with each request. It is not linked to your name, to an account or to an advertising ID. With your internet (IP) address, we use it only to count try-ons and keep the service fair: each phone and each network has an hourly limit.
• Timings. After a try-on, the app sends how long each step took, whether your phone runs Android or iOS, and whether it was on Wi-Fi or mobile data. We use these to keep the try-on fast.
• Server logs. Like any web server, ours records requests (the time, the internet address and the address requested) to keep it running and secure.

Camera and video

The app uses your camera to record a short video of your hand, so the ring can be shown on your finger. The video is sent over an encrypted connection (https) to our try-on server. The server finds your hand and finger in it and makes the photos of your hand wearing the ring.

We use the video only to make your try-on. We do not use it to identify you, and we do not use it for anything else. It is deleted from the server as soon as your try-on is ready. The app does not record sound.

Photos

The photos of your try-on are kept on our server for 30 days, so the app can show your result and open it again.

The app does not ask for access to your photo library. It cannot see, change or add to your photos.

Hand tracking

While you record, the app checks that your hand is inside the outline on the screen. This check runs on your phone, and what it finds is not stored or sent anywhere.

Our server then finds the position of your hand and finger in the video. It uses this only to place the ring, and never to identify you.

Third parties, analytics and ads

The app has no advertising and no tracking, and we do not sell your data or share it with third parties. The only measurements we take are the timings described in section 1.

Our server is hosted for us by netcup GmbH in Nuremberg, Germany, in the European Union, under a data processing agreement.

Children's privacy

The app is not directed at children under 13, and we do not knowingly collect information from them.

Data retention and deletion

• The hand video is deleted as soon as your try-on is ready. If making the try-on fails, the video may be kept for up to 30 days so we can find the fault.
• The photos of your try-on are deleted after 30 days.
• Try-on counts, with the app ID and internet address, are deleted after 24 hours. The nightly backups of the server's database may hold them for up to 7 days. Videos and photos are never in the backups.
• Server logs are limited in size, and the oldest entries are overwritten as new ones arrive.
• On your phone, the app keeps your last try-on, so you can open it again, and its random ID. Deleting the app removes both.

You can ask us to show you, or to delete, the data we hold about your try-on. Write to the address in section 9. Because we do not know who you are, tell us the date and time of the try-on.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date above updated.

Contact us

If you have questions about this policy, write to us at info@alisonmariot.com.